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Learn Spanish › Week 35

Week 35 · Customer Service and Returns

Atención al cliente y devoluciones

Play each sentence at normal and slow speed, pause, and repeat it out loud. The audio uses an AI-generated voice (Latin American Spanish).

Monday · day 239

Quiero devolver esta camisa.

I'd like to return this shirt.

Tuesday · day 240

Aquí tiene el recibo.

Here's the receipt.

Wednesday · day 241

Esta lámpara no funciona.

This lamp doesn't work.

Thursday · day 242

¿Me la pueden cambiar por otra?

Can you exchange it for another one?

Friday · day 243

¿Me puede devolver el dinero?

Can I get a refund?

Saturday · day 244

Llevo media hora esperando.

I've been waiting for half an hour.

Sunday · day 245

¿Puedo hablar con el encargado?

May I speak to the manager?

Step-by-step solutions

Try the pyramid in the book first. The solutions are hidden: open them one at a time.

Monday (day 239): show the solution
  1. Row 1: the clue is “I put together” and there are 4 bricks. The word is ARMO; you met it in week 32, Sunday.
  2. Row 2: the clue is “I brought” and there are 5 bricks. The word is TRAJE; you met it in week 30, Wednesday.
  3. Row 3: the clue is “soccer” and there are 6 bricks. The word is FÚTBOL; you met it in week 31, Monday.
  4. Row 4: the clue is “to give back” and there are 8 bricks. The word is DEVOLVER; you met it in week 35, Monday.
  5. Grey bricks from top to bottom: R, A, T, O → RATO, which means “while (time)”. It matches the printed check, so every row is right.
Tuesday (day 240): show the solution
  1. Row 1: the clue is “here” and there are 4 bricks. The word is AQUÍ; you met it in week 34, Saturday.
  2. Row 2: the clue is “cooking pots” and there are 5 bricks. The word is OLLAS; you met it in week 28, Thursday.
  3. Row 3: the clue is “together (masc.)” and there are 6 bricks. The word is JUNTOS; you met it in week 30, Saturday.
  4. Row 4: the clue is “lamp” and there are 7 bricks. The word is LÁMPARA; you met it in week 35, Wednesday.
  5. Grey bricks from top to bottom: A, L, T, A → ALTA, which means “tall (fem.)”. It matches the printed check, so every row is right.
Wednesday (day 241): show the solution
  1. Row 1: the clue is “almost” and there are 4 bricks. The word is CASI; you met it in week 31, Tuesday.
  2. Row 2: the clue is “I lend” and there are 6 bricks. The word is PRESTO; you met it in week 33, Friday.
  3. Row 3: the clue is “reading” and there are 7 bricks. The word is LEYENDO; you met it in week 33, Thursday.
  4. Row 4: the clue is “pottery” and there are 8 bricks. The word is CERÁMICA; you met it in week 32, Saturday.
  5. Grey bricks from top to bottom: S, O, Y, A → SOYA, which means “soy (the bean)”. It matches the printed check, so every row is right.
Thursday (day 242): show the solution
  1. Row 1: the clue is “kind, type” and there are 4 bricks. The word is TIPO; you met it in week 33, Monday.
  2. Row 2: the clue is “happy” and there are 5 bricks. The word is FELIZ; you met it in week 30, Monday.
  3. Row 3: the clue is “novel” and there are 6 bricks. The word is NOVELA; you met it in week 33, Thursday.
  4. Row 4: the clue is “I download” and there are 8 bricks. The word is DESCARGO; you met it in week 34, Sunday.
  5. Grey bricks from top to bottom: P, E, L, O → PELO, which means “hair”. It matches the printed check, so every row is right.
Friday (day 243): show the solution
  1. Row 1: the clue is “everything” and there are 4 bricks. The word is TODO; you met it in week 27, Sunday.
  2. Row 2: the clue is “to play (music)” and there are 5 bricks. The word is TOCAR; you met it in week 32, Wednesday.
  3. Row 3: the clue is “music” and there are 6 bricks. The word is MÚSICA; you met it in week 33, Monday.
  4. Row 4: the clue is “to stretch” and there are 7 bricks. The word is ESTIRAR; you met it in week 31, Saturday.
  5. Grey bricks from top to bottom: D, O, C, E → DOCE, which means “twelve”. It matches the printed check, so every row is right.
Saturday (day 244): show the solution
  1. Row 1: the clue is “questions, doubts” and there are 5 bricks. The word is DUDAS; you met it in week 22, Wednesday.
  2. Row 2: the clue is “week” and there are 6 bricks. The word is SEMANA; you met it in week 31, Monday.
  3. Row 3: the clue is “message” and there are 7 bricks. The word is MENSAJE; you met it in week 15, Thursday.
  4. Row 4: the clue is “I ask” and there are 8 bricks. The word is PREGUNTO; you met it in week 22, Wednesday.
  5. Grey bricks from top to bottom: D, E, J, O → DEJO, which means “I leave (put)”. It matches the printed check, so every row is right.
Sunday (day 245): show the solution
  1. Row 1: the clue is “to swim” and there are 5 bricks. The word is NADAR; you met it in week 31, Sunday.
  2. Row 2: the clue is “team” and there are 6 bricks. The word is EQUIPO; you met it in week 31, Friday.
  3. Row 3: the clue is “battery” and there are 7 bricks. The word is BATERÍA; you met it in week 34, Tuesday.
  4. Row 4: the clue is “I need” and there are 8 bricks. The word is NECESITO; you met it in week 18, Wednesday.
  5. Grey bricks from top to bottom: D, E, B, O → DEBO, which means “I owe”. It matches the printed check, so every row is right.

Printable review cards

Print, cut along the lines and fold each card in half: English on the front, Spanish on the back.

W35 · 1I'd like to return this shirt.
Quiero devolver esta camisa.
W35 · 2Here's the receipt.
Aquí tiene el recibo.
W35 · 3This lamp doesn't work.
Esta lámpara no funciona.
W35 · 4Can you exchange it for another one?
¿Me la pueden cambiar por otra?
W35 · 5Can I get a refund?
¿Me puede devolver el dinero?
W35 · 6I've been waiting for half an hour.
Llevo media hora esperando.
W35 · 7May I speak to the manager?
¿Puedo hablar con el encargado?